just like many firms, WhatsApp does not offer a support phone number, therefore you should use the area called Contact Us on the mobile app or go to WhatsApp.com/Contact on the web to get in touch.

How to Contact WhatsApp Support
How to Contact WhatsApp Support

On the website, you can email WhatsApp with queries about messenger support, your business account, or access problems. If you are experiencing network issues that prevent you from contacting WhatsApp online, or if you simply wish to give them a more formal message, you can write to their corporate headquarters. This site tells you how to connect with WhatsApp.

How to Contact WhatsApp Customer Service

Many people keep asking, how can I contact WhatsApp Support? For better assistance, you need to contact them from your phone by opening WhatsApp, going to settings clicking on Help and going straight to Contact Us.

However, you can also visit their HELP CENTER for additional information. Well, it depends on how you use your WhatsApp. Keep scrolling down for more details.

Method of Contacting WhatsApp Support

There are different methods you can contact WhatsApp for support and below are some of the methods:

  • Using the WhatsApp Mobile App
  • Through WhatsApp.com on the web
  • Writing to WhatsApp

How to contact WhatsApp Customer Service Via Mobile App

  • Open WhatsApp on your smartphone or tablet. It’s the green and white conversation bubble icon with a phone receiver within. You may locate it on your home screen, in the app list, or by searching.
  • Select Settings. It’s the gear symbol in the bottom right corner.
  • Tap Help. It’s towards the bottom of the menu.
  • Click on the Contact Us button to allow you to type a description of your issue and upload a screenshot
  • Type your issue and click on Next
  • Click on Send my question to WhatsApp Support button. This sends a new email message to WhatsApp from your phone or tablet’s default email program.
  • Then click on the send button

WhatsApp.com on the Web

It is easy for you to contact WhatsApp via the web, below are steps to follow:

  • Open your smartphone and visit https://www.whatsapp.com/contact in a web browser
  • If you have a business account, email smb_web@support.whatsapp.com for assistance.[1] For accessibility concerns or suggestions, please email accessibility@support.whatsapp.com.
  • Under the “WhatsApp Messager Support” click on Contact us
  • Once the page opens, you will see blanket space to fill in your phone number
  • Make sure you use the phone connected to your WhatsApp phone number
  • From the list of platforms, choose the device you usually use to chat on WhatsApp
  • then, you are to type in your issue. Reason for contacting WhatsApp.
  • Click on the Send Question button.
  • Lastly, click on the send button in your email program. Then it will send your message to the appropriate support team for your account and product.


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