The Nigerian Communications Commission announced the restoration of voice and data services affected by undersea cable cuts.

NCC Restores Call and Data Services After Cable Cut
NCC Restores Call and Data Services After Cable Cut

A statement on Monday from the Director of Public Affairs at NCC, Reuben Muoka, confirmed that services are now back to about 90% of their peak utilization capacities.

The statement stated, “After the disruption on March 14, 2024, which affected data and voice services due to cuts in undersea fiber optics along the coasts of Cote d’Ivoire and Senegal, we are glad to announce that services are now restored to about 90% of their peak utilization capacities.

“All operators affected by the cuts have restored capacity from submarine cables that were not affected, thus recovering approximately 90% of their peak utilization capacities.

Assurance of Service Continuity Amid Cable Disruption

Mobile Network Operators have assured the commission that data and voice services will operate optimally until the undersea cables are fully repaired. As they have activated alternative connections to restore normalcy.

“We appreciate telecom consumers for their patience and understanding during the downtime caused by the undersea fiber cuts.”

On Thursday last week, cuts to the undersea cable supplying broadband Internet connectivity to Nigeria and countries in the West African sub-region caused many banks. Financial institutions, telecom companies, and related firms to reduce their operations.

Cable companies like West African Cable System and African Coast to Europe in the West Coast route from Europe have encountered faults, while SAT3 and MainOne have experienced downtime.

Minister’s Initiative for Undersea Cable Protection and Collaboration

On Sunday, the Minister of Communications and Digital Economy, Bosun Tijani, announced plans to lead a global collaboration to improve the protection of undersea cables.

The minister emphasized the need to reassess international laws. And establish partnerships with regional and global organizations to speed up efforts to protect this essential infrastructure

He noted that although submarine cable cuts cause disruptions, they are driving resilience and growth in our digital economy.

The minister praised telcos such as Globacom, West Indian Ocean Cable Company, MTN, and MainOne. For their selflessness in collaborating to minimize the impact of these cable cuts.

On Thursday, NCC confirmed that several African internet service providers experienced outages due to cuts in submarine cables. And cable operators are actively working to restore connectivity.

The disruption in service, caused by cuts to the undersea cable providing broadband Internet connectivity to Nigeria and countries in the West African sub-region. Led many banks, financial institutions, telecom companies, and related firms to reduce their operations on Friday.

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